In order to deliver your oysters cold and fresh, the following steps outline our normal procedure for making deliveries.

Office or Place of Work

• We make and deliver your oysters at whatever time you request. No prior phone call will be made.

• We either hand-deliver the order to the recipient at the workplace, or leave the order with the receptionist, depending on the procedures of each workplace.

Residence

• We will contact the recipient in advance of your selected delivery time so that the oysters can be delivered at that time granted the recipient is available. The reason we contact the recipient is to be sure they will be home when we deliver.

• Once the recipient confirms their delivery time we hand shuck the oysters and place on ice for delivery.

• If we are unable to contact the recipient nor hear back from them within a reasonable amount of time via text, phone call, or email, we will notify you, the person whom placed the order. We will contact you to ask for help in scheduling the delivery.

• If we arrange a time to deliver with the recipient, and they are not home or answering their door at that time, we will leave the order on their front door. We will send them a message alerting them their order has been delivered.

• Surprise Gifts: If you would like your gift sent out at a certain time without a prior phone call made to the recipient, we can do so only if you allow us to leave the order on the front door if the recipient is not home or answering their door. We are not responsible for stolen or damaged orders that are left on the porch at your request.

Delivery Policy

In order to ensure the safety of our drivers, Aphrodite Oysters does not guarantee delivery times.

Uncontrollable events such as weather, traffic, construction, and other factors can affect the timing of your delivery. Please be aware that the time quote you receive is simply an estimation of when we will be able to arrive, and not a guarantee of an exact delivery time. Please also be aware that deliveries going through gated security or government buildings generally take longer.

Aphrodite Oysters guarantees delivery only to the address you specify when ordering, not to the recipient. We do not take responsibility when given incorrect addresses or recipient information.

Although we will make every effort to correct any error we find before delivery, we cannot be responsible for the order once it has been delivered to the address you have specified. Therefore, please make sure that you have correct delivery information when ordering, as we cannot credit you back for these orders.

If you are not home, or answering your phone when we deliver to you, you will be responsible for the safety of your order. You will not be refunded.